Tbajee 14's Privacy Policy — Your data is our responsibility

1Introduction & Applicability

Tbajee 14 is a trusted online gaming platform committed to providing a safe and enjoyable experience for players in Bangladesh. We understand that the foundation of the trust you place in us is the security of your personal information.

This Privacy Policy explains how tbajee 14 collects your personal information, the purposes for which it is used, how long it is retained, and how it is kept secure. This policy applies to the tbajee 14 website, mobile application, and all related services.

By creating an account on tbajee 14, you agree to this privacy policy. If you have concerns about any part of it, please reach out to our customer support team.

2What Information We Collect

Tbajee 14 collects two types of information from you — what you provide directly, and what is gathered automatically while you use the platform.

Information provided directly

Automatically Collected Information

• IP address and device information (operating system, browser version).
• A log of your activity on the platform — which games you played and how long you were active.
• Cookies and session identifiers.
• Transaction history and timestamps.
• Records of customer support interactions.

Tbajee 14 only collects information that is strictly necessary — no excessive or irrelevant data is requested.

3How Your Information Is Used

Tbajee 14 uses your information for the purposes listed below. Each use has a clear reason behind it, and we never use your data unnecessarily.

• Account Management: For registration, login, password recovery, and account security.
• Payment processing: To process deposits and send withdrawals.
• KYC verification: To verify your identity and prevent fraud.
• Customer Support: To resolve your questions and complaints quickly.
• Personalized Experience: To provide game recommendations and offers tailored to your preferences.
• Security Assurance: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: For analytics to improve the tbajee 14 platform.

4Data Sharing & Disclosure

Tbajee 14 never sells, rents, or trades your personal information. However, data may be shared in the following limited circumstances:

Limited Data Sharing with Third Parties

• Payment Processors: Solely to process transactions with bKash, Nagad, Rocket, or your bank.
• Technology Partners: Software service providers required for platform operations.
• Security & Fraud Prevention Agencies: To protect your account security.

Disclosure of Information Under Legal Obligation

Tbajee 14 may be required to disclose information in response to a court order, government directive, or lawful request from a law enforcement authority. Where possible, you will be notified in advance.

5Cookie Policy

Cookies are used on the tbajee 14 website and app. These are small text files stored on your device that help the platform remember your preferences.

Types of cookies we use

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

6Data Protection Measures

Tbajee 14 uses industry-leading technology and practices to protect your data. Our security framework is built across multiple layers.

• 256-bit SSL/TLS Encryption: Fully secure during data transmission across the website and app.
• Firewall Protection: Protects against external attacks and unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Security Audits: Independent third-party experts conduct regular system audits.
• Staff Training: All tbajee 14 staff are trained in data protection.
• Minimum Access Privilege Policy: Only authorized personnel have access to your information.

7Data Retention Period

Tbajee 14 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active Account Information: Retained while your account is active.
• Transaction Records: A minimum of 5 years from the date of the last transaction (as required by law).
• KYC Documents: Up to 3 years after account closure.
• Customer support contact: 2 years from the date of last contact.
• Cookie & Session Data: Automatically deleted after the specified retention period.

Once the retention period expires, your data is permanently and securely deleted — including from all backups.

8Your Rights

As a tbajee 14 member, you have several important rights regarding your personal data — and we fully respect each of them.

• Right to Access: You can view what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You can object to the use of your data for specific purposes.
• Right to data portability: You can request a copy of your personal data.
• Right to opt out of marketing: You can opt out of promotional communications at any time.

9Protection of Minors

Tbajee 14 is intended for users aged 18 and above only. We do not knowingly collect personal information from minors.

If a parent believes their child has registered on tbajee 14, please notify us immediately. We will close the account without delay and delete all associated data.

To verify age, tbajee 14 checks KYC documents at registration and before withdrawals — one of the primary measures to prevent minors from accessing the platform.

10Privacy Policy Updates

Tbajee 14 may update this Privacy Policy when necessary. If changes are made, we will notify you through the following methods:

• Publishing official notices on the website.
• Notified directly to your registered email or via SMS.
• Displaying notifications for login activity changes.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.

You can check the "Last Updated" date at the top of this page to see when the policy was last revised.

11Contact us

If you have any questions, concerns, or requests regarding this privacy policy, feel free to get in touch. Our dedicated support team is always ready to assist you.